This document provides a taxonomy of AI quality attributes based on ISO/IEC DIS 25029. The vocabulary is proposed to be intergrated with the Data Privacy Vocabulary (DPV). For the status of the intergration please visit https://dev.dpvcg.org/proposals/002-ai-quality-vocab/iso-25059/

Vocabulary

Dimensions

  • iso-25059:Acceptability: Extent to which a human response is favourable when accepting or installing a product, system or service software tool designed to perform some frequently used function go to full definition
    • iso-25059:Compliance: Extent to which a user or other stakeholder has confidence that a product, system, software, or service in use meets requirements, as required by rules or laws go to full definition
    • iso-25059:Experience: Extent to which users or stakeholders accumulate knowledge or skill acquired over time, especially that gained in a particular profession go to full definition
    • iso-25059:Transparency: Degree to which appropriate information about the AI system is communicated to relevant stakeholders go to full definition
    • iso-25059:Trustworthiness: Extent to which users or stakeholders have confidence that their expectations are met in a verifiable way go to full definition
  • iso-25059:Beneficialness: Extent of benefit resulting from the use of a product, system or service go to full definition
    • iso-25059:Accessibility: Extent to which products, systems, services, environments and facilities can be used by people from a population with the widest range of user needs, characteristics and capabilities to achieve identified goals in identified contexts of use go to full definition
    • iso-25059:Suitability: [rdflib.term.Literal('Extent to which behaviours or outcomes, or both, of a product meet specified quality requirements when used', lang='en'), rdflib.term.Literal('Degree to which an AI service meets stated and implied needs when used in a specified context of use', lang='en')] go to full definition
      • iso-25059:Appropriateness: Degree to which an IT service provides results that are appropriate for the user needs go to full definition
      • iso-25059:Completeness: Degree to which an AI service supports all the specified goals, objectives and data specified by the user go to full definition
      • iso-25059:Consistency: Degree to which repeated or similar related IT services provided consistent quality go to full definition
      • iso-25059:Correctness: Degree to which an IT service uses the correct process and produces the correct results with accurate data go to full definition
    • iso-25059:Usability: Extent to which a system, product or service can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use go to full definition
  • iso-25059:Compatibility: Capability of a product to exchange information with other products, and/or to perform its required functions while sharing the same common environment and resources go to full definition
    • iso-25059:Coexistence: Capability of a product to perform its required functions efficiently while sharing a common environment and resources with other products, without detrimental impact on any other product go to full definition
    • iso-25059:Interoperability: Capability of a product to exchange information with other products and mutually use the information that has been exchanged go to full definition
  • iso-25059:Flexibility: Capability of a product to be adapted to changes in its requirements, contexts of use, or system environment go to full definition
    • iso-25059:Adaptability: Capability of a product to be effectively and efficiently adapted for or transferred to different hardware, software or other operational or usage environments go to full definition
    • iso-25059:Installability: Capability of a product to be effectively and efficiently installed successfully and/or uninstalled in a specified environment go to full definition
    • iso-25059:Replaceability: Capability of a product to replace another specified product for the same purpose in the same environment go to full definition
    • iso-25059:Scalability: Capability of a product to handle growing or shrinking workloads or to adapt its capacity to handle variability go to full definition
    • iso-25059:Testability: Capability of a product to enable an objective and feasible test to be designed and performed to determine whether a requirement is met go to full definition
  • iso-25059:FunctionalSuitability: Capability of a product to provide functions that meet stated and implied needs of intended users when it is used under specified conditions. go to full definition
    • iso-25059:FunctionalAdaptability: Degree to which an AI system can accurately acquire information from data, or the result of previous actions, and use that information in future predictions go to full definition
    • iso-25059:FunctionalAppropriateness: Capability of a product to provide functions that facilitate the accomplishment of specified tasks and objectives. go to full definition
    • iso-25059:FunctionalCompleteness: Capability of a product to provide a set of functions that covers all the specified tasks and intended users’ objectives. go to full definition
    • iso-25059:FunctionalCorrectness: Degree to which a product or system provides the correct results with the needed degree of precision go to full definition
  • iso-25059:InteractionCapability: Capability of a product to be interacted with by specified users to exchange information between a user and a system via the user interface to complete the intended task go to full definition
    • iso-25059:AppropriatenessRecognizability: Capability of a product to be recognized by users as appropriate for their needs go to full definition
    • iso-25059:Inclusivity: Capability of a product to be utilised by people of various backgrounds go to full definition
    • iso-25059:Learnability: Capability of a product to have specified users learn to use specified product functions within a specified amount of time go to full definition
    • iso-25059:Operability: Capability of a product to have functions and attributes that make it easy to operate and control go to full definition
    • iso-25059:Selfdescriptiveness: Capability of a product to present appropriate information, where needed by the user, to make its capabilities and use immediately obvious to the user without excessive interactions with a product or other resources go to full definition
    • iso-25059:Transparency: Degree to which appropriate information about the AI system is communicated to relevant stakeholders go to full definition
    • iso-25059:UserAssistance: Capability of a product to be used by people with the widest range of characteristics and capabilities to achieve specified goals in a specified context of use go to full definition
    • iso-25059:UserControllability: Degree to which a user can appropriately intervene in an AI system’s functioning in a timely manner go to full definition
    • iso-25059:UserEngagement: Capability of a product to present functions and information in an inviting and motivating manner encouraging continued interaction go to full definition
    • iso-25059:UserErrorProtection: Capability of a product to prevent operation errors go to full definition
  • iso-25059:Maintainability: Capability of a product to be modified by the intended maintainers with effectiveness and efficiency go to full definition
    • iso-25059:Analysability: Capability of a product to be effectively and efficiently assessed regarding the impact of an intended change to one or more of its parts, to diagnose it for deficiencies or causes of failures, or to identify parts to be modified go to full definition
    • iso-25059:Modifiability: Capability of a product to be effectively and efficiently modified without introducing defects or degrading existing product quality go to full definition
    • iso-25059:Modularity: Capability of a product to limit changes to one component from affecting other components go to full definition
    • iso-25059:Reusability: Capability of a product to be used as assets in more than one system, or in building other assets go to full definition
  • iso-25059:PerformanceEfficiency: Capability of a product to perform its functions within specified time and throughput parameters and be efficient in the use of resources under specified conditions go to full definition
    • iso-25059:Capacity: Capability of a product to meet requirements for the maximum limits of a product parameter go to full definition
    • iso-25059:EnvironmentalSustainability: State in which the ecosystem and its functions are maintained for the present and future generations go to full definition
    • iso-25059:ResourceUtilization: Capability of a product to use no more than the specified amount of resources to perform its function under specified conditions go to full definition
    • iso-25059:TimeBehaviour: Capability of a product to perform its specified function under specified conditions so that the response time and throughput rates meet the requirements go to full definition
  • iso-25059:Reliability: Capability of a product to perform specified functions under specified conditions for a specified period of time without interruptions and failures go to full definition
    • iso-25059:Availability: Capability of a product to be operational and accessible when required for use go to full definition
    • iso-25059:Faultlessness: Capability of a product to perform specified functions without fault under normal operation go to full definition
    • iso-25059:FaultTolerance: Capability of a product to operate as intended despite the presence of hardware or software faults go to full definition
    • iso-25059:Recoverability: Capability of a product in the event of an interruption or a failure to recover the data directly affected and re-establish the desired state of the system go to full definition
    • iso-25059:Robustness: Degree to which an AI system can maintain its level of functional correctness under any circumstances go to full definition
  • iso-25059:Responsiveness: Degree to which an AI service responds and provides outcomes in a prompt and timely way go to full definition
    • iso-25059:Reactiveness: Degree to which the AI service promptly responds to user requests go to full definition
    • iso-25059:Timeliness: Degree to which an AI service delivers outcomes within time limits go to full definition
  • iso-25059:RiskMitigation: Extent to which a product or system mitigates the potential risk to economic status, human life, health, society, financial values, enterprise activities, or the environment go to full definition
    • iso-25059:EconomicRiskMitigation: Extent to which a product or system mitigates the potential risk to financial status, efficient operation, commercial property, reputation, or other aspects in the intended contexts of use go to full definition
    • iso-25059:EnvironmentalRiskMitigation: Degree to which a product or system mitigates the potential risk to the environment in the intended contexts of use go to full definition
    • iso-25059:HealthRiskMitigation: Extent to which a product or system mitigates the potential risk to people’s health in the intended contexts of use go to full definition
    • iso-25059:HumanLifeRiskMitigation: Extent to which a product or system mitigates the potential risk to people’s lives in the intended contexts of use go to full definition
    • iso-25059:SocietalAndEthicalRiskMitigation: Degree to which a product or system mitigates the potential societal or ethical risks go to full definition
  • iso-25059:Safety: Capability of a product under defined conditions to avoid a state in which human life, health, property, or the environment is endangered go to full definition
    • iso-25059:FailSafe: Capability of a product to automatically place itself in a safe operating mode, or to revert to a safe condition in the event of a failure go to full definition
    • iso-25059:HazardWarning: Capability of a product to provide warnings of unacceptable risks to operations or internal controls so that they can react in sufficient time to sustain safe operations go to full definition
    • iso-25059:OperationalConstraint: Capability of a product to constrain its operation to within safe parameters or states when encountering operational hazard go to full definition
    • iso-25059:RiskIdentification: Capability of a product to identify a course of events or operations that can expose life, property or environment to unacceptable risk go to full definition
    • iso-25059:SafeIntegration: Capability of a product to maintain safety during and after integration with one or more components go to full definition
  • iso-25059:Security: Capability of a product to protect information and data so that persons or other products have the degree of data access appropriate to their types and levels of authorization, and to defend against attack patterns by malicious actors go to full definition
    • iso-25059:Accountability: Capability of a product to enable actions of an entity to be traced uniquely to the entity go to full definition
    • iso-25059:Authenticity: Capability of a product to prove that the identity of a subject or resource is the one claimed go to full definition
    • iso-25059:Confidentiality: Capability of a product to ensure that data are accessible only to those authorized to have access go to full definition
    • iso-25059:Integrity: Capability of a product to ensure that the state of its system and data are protected from unauthorized modification or deletion either by malicious action or computer error go to full definition
    • iso-25059:Intervenability: Degree to which an operator can intervene in an AI system’s functioning in a timely manner to prevent harm or hazard go to full definition
    • iso-25059:Non-repudiation: Capability of a product to prove that actions or events have taken place, so that the events or actions cannot be repudiated later go to full definition
    • iso-25059:Resistance: Capability of a product to sustain operations while under attack from a malicious actor go to full definition
  • iso-25059:ServiceAdaptability: Degree to which a service can be adapted based on factors such as functions, responsibility, skill of employees, communication style with users or instruments available go to full definition
    • iso-25059:Customizability: Degree to which the AI service can be customized at the request of users go to full definition
    • iso-25059:Initiative: Degree to which the AI service recognizes users’ goals and service suggests changes to meet users’ needs go to full definition
  • iso-25059:ServiceMaintainability: Degree of effectiveness and efficiency with which the AI service can be modified by the service provider go to full definition
    • iso-25059:ServiceAnalysability: Degree of effectiveness and efficiency with which an AI service can be analysed for deficiencies, gaps and failures go to full definition
    • iso-25059:ServiceModifiability: Degree to which an AI service can be effectively and efficiently modified without introducing defects or degrading existing AI service quality go to full definition
    • iso-25059:ServiceTestability: Degree of effectiveness and efficiency with which test criteria can be established for an AI service and tests can be performed to determine whether those criteria have been met go to full definition
  • iso-25059:ServiceReliability: Degree to which an AI service provides consistent and stable AI service outcomes go to full definition
    • iso-25059:Continuity: Degree to which the AI service is provided under all foreseeable circumstances, including mitigating the risks resulting from interruption to an acceptable level go to full definition
    • iso-25059:ServiceAvailability: Degree to which an AI service is available to users when needed go to full definition
    • iso-25059:ServiceRecoverability: Degree to which, in the event of an interruption or a failure or disaster, the original AI service and its functions and data can be re-established and made accessible go to full definition
  • iso-25059:ServiceSecurity: Degree to which an AI service protects both user’s assets and access to their information so that users have the degree of information access appropriate to their levels of authorization go to full definition
    • iso-25059:ServiceConfidentiality: Degree to which an AI service ensures that data are accessible only to those authorized to have access go to full definition
    • iso-25059:ServiceIntegrity: Degree to which an AI service prevents unauthorized access to or modification of data whether accidently or intentionally go to full definition
    • iso-25059:Traceability: Degree to which the AI service outcomes can be traced to or from the user needs go to full definition
  • iso-25059:ServiceUsability: Degree to which an AI service can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use go to full definition
    • iso-25059:Courtesy: Degree to which the AI service is provided in a polite, respectful and friendly way go to full definition
    • iso-25059:ServiceAccessibility: Degree to which an AI service can be used by people with the widest range of characteristics and capabilities to achieve a specified goal in a specified context of use go to full definition
    • iso-25059:ServiceAppropriatenessRecognizability: Degree to which users can recognize whether an AI service is appropriate for their needs go to full definition
    • iso-25059:ServiceLearnability: Degree to which an AI service can be learned by users to achieve a specified level of effectiveness, efficiency, freedom from risk and satisfaction within a specified amount of time and context of use go to full definition
    • iso-25059:ServiceOperability: Degree to which an AI service has attributes that make it easy to operate and control go to full definition
    • iso-25059:ServiceUserErrorProtection: Degree to which an AI service protects users against making errors go to full definition
  • iso-25059:Suitability: [rdflib.term.Literal('Extent to which behaviours or outcomes, or both, of a product meet specified quality requirements when used', lang='en'), rdflib.term.Literal('Degree to which an AI service meets stated and implied needs when used in a specified context of use', lang='en')] go to full definition
    • iso-25059:Appropriateness: Degree to which an IT service provides results that are appropriate for the user needs go to full definition
    • iso-25059:Completeness: Degree to which an AI service supports all the specified goals, objectives and data specified by the user go to full definition
    • iso-25059:Consistency: Degree to which repeated or similar related IT services provided consistent quality go to full definition
    • iso-25059:Correctness: Degree to which an IT service uses the correct process and produces the correct results with accurate data go to full definition
  • iso-25059:Tangibility: Degree to which the tangible aspects of the AI service effectively communicate and support the service go to full definition
    • iso-25059:Professionalism: Degree to which the content of the AI service is based on appropriate education, skill, expertise and qualification go to full definition
    • iso-25059:ServiceInterfaceAppearance: Degree to which the interface of the service has an appearance or other physical properties that are pleasing and satisfying for the user go to full definition
    • iso-25059:Visibility: Degree to which users have insight into the capabilities of the AI service, how they will be delivered, and progress toward their completion during delivery go to full definition

Categories

AI Service Quality

  • iso-25059:Responsiveness: Degree to which an AI service responds and provides outcomes in a prompt and timely way go to full definition
    • iso-25059:Reactiveness: Degree to which the AI service promptly responds to user requests go to full definition
    • iso-25059:Timeliness: Degree to which an AI service delivers outcomes within time limits go to full definition
  • iso-25059:ServiceAdaptability: Degree to which a service can be adapted based on factors such as functions, responsibility, skill of employees, communication style with users or instruments available go to full definition
    • iso-25059:Customizability: Degree to which the AI service can be customized at the request of users go to full definition
    • iso-25059:Initiative: Degree to which the AI service recognizes users’ goals and service suggests changes to meet users’ needs go to full definition
  • iso-25059:ServiceMaintainability: Degree of effectiveness and efficiency with which the AI service can be modified by the service provider go to full definition
    • iso-25059:ServiceAnalysability: Degree of effectiveness and efficiency with which an AI service can be analysed for deficiencies, gaps and failures go to full definition
    • iso-25059:ServiceModifiability: Degree to which an AI service can be effectively and efficiently modified without introducing defects or degrading existing AI service quality go to full definition
    • iso-25059:ServiceTestability: Degree of effectiveness and efficiency with which test criteria can be established for an AI service and tests can be performed to determine whether those criteria have been met go to full definition
  • iso-25059:ServiceReliability: Degree to which an AI service provides consistent and stable AI service outcomes go to full definition
    • iso-25059:Continuity: Degree to which the AI service is provided under all foreseeable circumstances, including mitigating the risks resulting from interruption to an acceptable level go to full definition
    • iso-25059:ServiceAvailability: Degree to which an AI service is available to users when needed go to full definition
    • iso-25059:ServiceRecoverability: Degree to which, in the event of an interruption or a failure or disaster, the original AI service and its functions and data can be re-established and made accessible go to full definition
  • iso-25059:ServiceSecurity: Degree to which an AI service protects both user’s assets and access to their information so that users have the degree of information access appropriate to their levels of authorization go to full definition
    • iso-25059:ServiceConfidentiality: Degree to which an AI service ensures that data are accessible only to those authorized to have access go to full definition
    • iso-25059:ServiceIntegrity: Degree to which an AI service prevents unauthorized access to or modification of data whether accidently or intentionally go to full definition
    • iso-25059:Traceability: Degree to which the AI service outcomes can be traced to or from the user needs go to full definition
  • iso-25059:ServiceUsability: Degree to which an AI service can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use go to full definition
    • iso-25059:Courtesy: Degree to which the AI service is provided in a polite, respectful and friendly way go to full definition
    • iso-25059:ServiceAccessibility: Degree to which an AI service can be used by people with the widest range of characteristics and capabilities to achieve a specified goal in a specified context of use go to full definition
    • iso-25059:ServiceAppropriatenessRecognizability: Degree to which users can recognize whether an AI service is appropriate for their needs go to full definition
    • iso-25059:ServiceLearnability: Degree to which an AI service can be learned by users to achieve a specified level of effectiveness, efficiency, freedom from risk and satisfaction within a specified amount of time and context of use go to full definition
    • iso-25059:ServiceOperability: Degree to which an AI service has attributes that make it easy to operate and control go to full definition
    • iso-25059:ServiceUserErrorProtection: Degree to which an AI service protects users against making errors go to full definition
  • iso-25059:Suitability: [rdflib.term.Literal('Extent to which behaviours or outcomes, or both, of a product meet specified quality requirements when used', lang='en'), rdflib.term.Literal('Degree to which an AI service meets stated and implied needs when used in a specified context of use', lang='en')] go to full definition
    • iso-25059:Appropriateness: Degree to which an IT service provides results that are appropriate for the user needs go to full definition
    • iso-25059:Completeness: Degree to which an AI service supports all the specified goals, objectives and data specified by the user go to full definition
    • iso-25059:Consistency: Degree to which repeated or similar related IT services provided consistent quality go to full definition
    • iso-25059:Correctness: Degree to which an IT service uses the correct process and produces the correct results with accurate data go to full definition
  • iso-25059:Tangibility: Degree to which the tangible aspects of the AI service effectively communicate and support the service go to full definition
    • iso-25059:Professionalism: Degree to which the content of the AI service is based on appropriate education, skill, expertise and qualification go to full definition
    • iso-25059:ServiceInterfaceAppearance: Degree to which the interface of the service has an appearance or other physical properties that are pleasing and satisfying for the user go to full definition
    • iso-25059:Visibility: Degree to which users have insight into the capabilities of the AI service, how they will be delivered, and progress toward their completion during delivery go to full definition

Quality In Use

  • iso-25059:Acceptability: Extent to which a human response is favourable when accepting or installing a product, system or service software tool designed to perform some frequently used function go to full definition
    • iso-25059:Compliance: Extent to which a user or other stakeholder has confidence that a product, system, software, or service in use meets requirements, as required by rules or laws go to full definition
    • iso-25059:Experience: Extent to which users or stakeholders accumulate knowledge or skill acquired over time, especially that gained in a particular profession go to full definition
    • iso-25059:Transparency: Degree to which appropriate information about the AI system is communicated to relevant stakeholders go to full definition
    • iso-25059:Trustworthiness: Extent to which users or stakeholders have confidence that their expectations are met in a verifiable way go to full definition
  • iso-25059:Beneficialness: Extent of benefit resulting from the use of a product, system or service go to full definition
    • iso-25059:Accessibility: Extent to which products, systems, services, environments and facilities can be used by people from a population with the widest range of user needs, characteristics and capabilities to achieve identified goals in identified contexts of use go to full definition
    • iso-25059:Suitability: [rdflib.term.Literal('Extent to which behaviours or outcomes, or both, of a product meet specified quality requirements when used', lang='en'), rdflib.term.Literal('Degree to which an AI service meets stated and implied needs when used in a specified context of use', lang='en')] go to full definition
    • iso-25059:Usability: Extent to which a system, product or service can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use go to full definition
  • iso-25059:RiskMitigation: Extent to which a product or system mitigates the potential risk to economic status, human life, health, society, financial values, enterprise activities, or the environment go to full definition
    • iso-25059:EconomicRiskMitigation: Extent to which a product or system mitigates the potential risk to financial status, efficient operation, commercial property, reputation, or other aspects in the intended contexts of use go to full definition
    • iso-25059:EnvironmentalRiskMitigation: Degree to which a product or system mitigates the potential risk to the environment in the intended contexts of use go to full definition
    • iso-25059:HealthRiskMitigation: Extent to which a product or system mitigates the potential risk to people’s health in the intended contexts of use go to full definition
    • iso-25059:HumanLifeRiskMitigation: Extent to which a product or system mitigates the potential risk to people’s lives in the intended contexts of use go to full definition
    • iso-25059:SocietalAndEthicalRiskMitigation: Degree to which a product or system mitigates the potential societal or ethical risks go to full definition
  • iso-25059:Suitability: [rdflib.term.Literal('Extent to which behaviours or outcomes, or both, of a product meet specified quality requirements when used', lang='en'), rdflib.term.Literal('Degree to which an AI service meets stated and implied needs when used in a specified context of use', lang='en')] go to full definition

Product Quality

  • iso-25059:Compatibility: Capability of a product to exchange information with other products, and/or to perform its required functions while sharing the same common environment and resources go to full definition
    • iso-25059:Coexistence: Capability of a product to perform its required functions efficiently while sharing a common environment and resources with other products, without detrimental impact on any other product go to full definition
    • iso-25059:Interoperability: Capability of a product to exchange information with other products and mutually use the information that has been exchanged go to full definition
  • iso-25059:Flexibility: Capability of a product to be adapted to changes in its requirements, contexts of use, or system environment go to full definition
    • iso-25059:Adaptability: Capability of a product to be effectively and efficiently adapted for or transferred to different hardware, software or other operational or usage environments go to full definition
    • iso-25059:Installability: Capability of a product to be effectively and efficiently installed successfully and/or uninstalled in a specified environment go to full definition
    • iso-25059:Replaceability: Capability of a product to replace another specified product for the same purpose in the same environment go to full definition
    • iso-25059:Scalability: Capability of a product to handle growing or shrinking workloads or to adapt its capacity to handle variability go to full definition
    • iso-25059:Testability: Capability of a product to enable an objective and feasible test to be designed and performed to determine whether a requirement is met go to full definition
  • iso-25059:FunctionalSuitability: Capability of a product to provide functions that meet stated and implied needs of intended users when it is used under specified conditions. go to full definition
    • iso-25059:FunctionalAdaptability: Degree to which an AI system can accurately acquire information from data, or the result of previous actions, and use that information in future predictions go to full definition
    • iso-25059:FunctionalAppropriateness: Capability of a product to provide functions that facilitate the accomplishment of specified tasks and objectives. go to full definition
    • iso-25059:FunctionalCompleteness: Capability of a product to provide a set of functions that covers all the specified tasks and intended users’ objectives. go to full definition
    • iso-25059:FunctionalCorrectness: Degree to which a product or system provides the correct results with the needed degree of precision go to full definition
  • iso-25059:InteractionCapability: Capability of a product to be interacted with by specified users to exchange information between a user and a system via the user interface to complete the intended task go to full definition
    • iso-25059:AppropriatenessRecognizability: Capability of a product to be recognized by users as appropriate for their needs go to full definition
    • iso-25059:Inclusivity: Capability of a product to be utilised by people of various backgrounds go to full definition
    • iso-25059:Learnability: Capability of a product to have specified users learn to use specified product functions within a specified amount of time go to full definition
    • iso-25059:Operability: Capability of a product to have functions and attributes that make it easy to operate and control go to full definition
    • iso-25059:Selfdescriptiveness: Capability of a product to present appropriate information, where needed by the user, to make its capabilities and use immediately obvious to the user without excessive interactions with a product or other resources go to full definition
    • iso-25059:Transparency: Degree to which appropriate information about the AI system is communicated to relevant stakeholders go to full definition
    • iso-25059:UserAssistance: Capability of a product to be used by people with the widest range of characteristics and capabilities to achieve specified goals in a specified context of use go to full definition
    • iso-25059:UserControllability: Degree to which a user can appropriately intervene in an AI system’s functioning in a timely manner go to full definition
    • iso-25059:UserEngagement: Capability of a product to present functions and information in an inviting and motivating manner encouraging continued interaction go to full definition
    • iso-25059:UserErrorProtection: Capability of a product to prevent operation errors go to full definition
  • iso-25059:Maintainability: Capability of a product to be modified by the intended maintainers with effectiveness and efficiency go to full definition
    • iso-25059:Analysability: Capability of a product to be effectively and efficiently assessed regarding the impact of an intended change to one or more of its parts, to diagnose it for deficiencies or causes of failures, or to identify parts to be modified go to full definition
    • iso-25059:Modifiability: Capability of a product to be effectively and efficiently modified without introducing defects or degrading existing product quality go to full definition
    • iso-25059:Modularity: Capability of a product to limit changes to one component from affecting other components go to full definition
    • iso-25059:Reusability: Capability of a product to be used as assets in more than one system, or in building other assets go to full definition
  • iso-25059:PerformanceEfficiency: Capability of a product to perform its functions within specified time and throughput parameters and be efficient in the use of resources under specified conditions go to full definition
    • iso-25059:Capacity: Capability of a product to meet requirements for the maximum limits of a product parameter go to full definition
    • iso-25059:EnvironmentalSustainability: State in which the ecosystem and its functions are maintained for the present and future generations go to full definition
    • iso-25059:ResourceUtilization: Capability of a product to use no more than the specified amount of resources to perform its function under specified conditions go to full definition
    • iso-25059:TimeBehaviour: Capability of a product to perform its specified function under specified conditions so that the response time and throughput rates meet the requirements go to full definition
  • iso-25059:Reliability: Capability of a product to perform specified functions under specified conditions for a specified period of time without interruptions and failures go to full definition
    • iso-25059:Availability: Capability of a product to be operational and accessible when required for use go to full definition
    • iso-25059:Faultlessness: Capability of a product to perform specified functions without fault under normal operation go to full definition
    • iso-25059:FaultTolerance: Capability of a product to operate as intended despite the presence of hardware or software faults go to full definition
    • iso-25059:Recoverability: Capability of a product in the event of an interruption or a failure to recover the data directly affected and re-establish the desired state of the system go to full definition
    • iso-25059:Robustness: Degree to which an AI system can maintain its level of functional correctness under any circumstances go to full definition
  • iso-25059:Safety: Capability of a product under defined conditions to avoid a state in which human life, health, property, or the environment is endangered go to full definition
    • iso-25059:FailSafe: Capability of a product to automatically place itself in a safe operating mode, or to revert to a safe condition in the event of a failure go to full definition
    • iso-25059:HazardWarning: Capability of a product to provide warnings of unacceptable risks to operations or internal controls so that they can react in sufficient time to sustain safe operations go to full definition
    • iso-25059:OperationalConstraint: Capability of a product to constrain its operation to within safe parameters or states when encountering operational hazard go to full definition
    • iso-25059:RiskIdentification: Capability of a product to identify a course of events or operations that can expose life, property or environment to unacceptable risk go to full definition
    • iso-25059:SafeIntegration: Capability of a product to maintain safety during and after integration with one or more components go to full definition
  • iso-25059:Security: Capability of a product to protect information and data so that persons or other products have the degree of data access appropriate to their types and levels of authorization, and to defend against attack patterns by malicious actors go to full definition
    • iso-25059:Accountability: Capability of a product to enable actions of an entity to be traced uniquely to the entity go to full definition
    • iso-25059:Authenticity: Capability of a product to prove that the identity of a subject or resource is the one claimed go to full definition
    • iso-25059:Confidentiality: Capability of a product to ensure that data are accessible only to those authorized to have access go to full definition
    • iso-25059:Integrity: Capability of a product to ensure that the state of its system and data are protected from unauthorized modification or deletion either by malicious action or computer error go to full definition
    • iso-25059:Intervenability: Degree to which an operator can intervene in an AI system’s functioning in a timely manner to prevent harm or hazard go to full definition
    • iso-25059:Non-repudiation: Capability of a product to prove that actions or events have taken place, so that the events or actions cannot be repudiated later go to full definition
    • iso-25059:Resistance: Capability of a product to sustain operations while under attack from a malicious actor go to full definition

Vocabulary Index

Acceptability

Term Acceptability Prefix iso-25059
Label Acceptability
IRI https://w3id.org/dqv4ai/iso-25059#Acceptability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Extent to which a human response is favourable when accepting or installing a product, system or service software tool designed to perform some frequently used function
Source ISO/IEC 25019:2023,3.2.3
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Service Accessibility

Term Accessibility Prefix iso-25059
Label Service Accessibility
IRI https://w3id.org/dqv4ai/iso-25059#Accessibility
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Beneficialness → dqv:Dimension
Definition Extent to which products, systems, services, environments and facilities can be used by people from a population with the widest range of user needs, characteristics and capabilities to achieve identified goals in identified contexts of use
Source ISO/IEC 25019:2023,3.2.1.2
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Accountability

Term Accountability Prefix iso-25059
Label Accountability
IRI https://w3id.org/dqv4ai/iso-25059#Accountability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Security → dqv:Dimension
Definition Capability of a product to enable actions of an entity to be traced uniquely to the entity
Source ISO/IEC 25010:2023, 3.6.4
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Adaptability

Term Adaptability Prefix iso-25059
Label Adaptability
IRI https://w3id.org/dqv4ai/iso-25059#Adaptability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Flexibility → dqv:Dimension
Definition Capability of a product to be effectively and efficiently adapted for or transferred to different hardware, software or other operational or usage environments
Source ISO/IEC 25010:2023, 3.8.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

AI Service Quality

Term AIServiceQuality Prefix iso-25059
Label AI Service Quality
IRI https://w3id.org/dqv4ai/iso-25059#AIServiceQuality
Type rdfs:Class, skos:Concept, dqv:Category
Broader/Parent types dqv:Category
See More: section CORE in ISO-25059

Analysability

Term Analysability Prefix iso-25059
Label Analysability
IRI https://w3id.org/dqv4ai/iso-25059#Analysability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Maintainability → dqv:Dimension
Definition Capability of a product to be effectively and efficiently assessed regarding the impact of an intended change to one or more of its parts, to diagnose it for deficiencies or causes of failures, or to identify parts to be modified
Source ISO/IEC 25010:2023, 3.7.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Appropriateness

Term Appropriateness Prefix iso-25059
Label Appropriateness
IRI https://w3id.org/dqv4ai/iso-25059#Appropriateness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Suitability → dqv:Dimension
Broader/Parent types iso-25059:Suitability → iso-25059:Beneficialness → dqv:Dimension
Definition Degree to which an IT service provides results that are appropriate for the user needs
Source ISO/IEC TS 25011:2017, 3.2.1.3, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Appropriateness Recognizability

Term AppropriatenessRecognizability Prefix iso-25059
Label Appropriateness Recognizability
IRI https://w3id.org/dqv4ai/iso-25059#AppropriatenessRecognizability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Capability of a product to be recognized by users as appropriate for their needs
Source ISO/IEC 25010:2023, 3.4.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Authenticity

Term Authenticity Prefix iso-25059
Label Authenticity
IRI https://w3id.org/dqv4ai/iso-25059#Authenticity
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Security → dqv:Dimension
Definition Capability of a product to prove that the identity of a subject or resource is the one claimed
Source ISO/IEC 25010:2023, 3.6.5
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Availability

Term Availability Prefix iso-25059
Label Availability
IRI https://w3id.org/dqv4ai/iso-25059#Availability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Reliability → dqv:Dimension
Definition Capability of a product to be operational and accessible when required for use
Source ISO/IEC 25010:2023, 3.5.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Beneficialness

Term Beneficialness Prefix iso-25059
Label Beneficialness
IRI https://w3id.org/dqv4ai/iso-25059#Beneficialness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Extent of benefit resulting from the use of a product, system or service
Source ISO/IEC 25019:2023,3.2.1
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Capacity

Term Capacity Prefix iso-25059
Label Capacity
IRI https://w3id.org/dqv4ai/iso-25059#Capacity
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:PerformanceEfficiency → dqv:Dimension
Definition Capability of a product to meet requirements for the maximum limits of a product parameter
Source ISO/IEC 25010:2023, 3.2.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Co-existence

Term Coexistence Prefix iso-25059
Label Co-existence
IRI https://w3id.org/dqv4ai/iso-25059#Coexistence
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Compatibility → dqv:Dimension
Definition Capability of a product to perform its required functions efficiently while sharing a common environment and resources with other products, without detrimental impact on any other product
Source ISO/IEC 25010:2023, 3.3.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Compatibility

Term Compatibility Prefix iso-25059
Label Compatibility
IRI https://w3id.org/dqv4ai/iso-25059#Compatibility
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Capability of a product to exchange information with other products, and/or to perform its required functions while sharing the same common environment and resources
Source ISO/IEC 25010:2023, 3.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Completeness

Term Completeness Prefix iso-25059
Label Completeness
IRI https://w3id.org/dqv4ai/iso-25059#Completeness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Suitability → dqv:Dimension
Broader/Parent types iso-25059:Suitability → iso-25059:Beneficialness → dqv:Dimension
Definition Degree to which an AI service supports all the specified goals, objectives and data specified by the user
Source ISO/IEC TS 25011:2017, 3.2.1.1, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Compliance

Term Compliance Prefix iso-25059
Label Compliance
IRI https://w3id.org/dqv4ai/iso-25059#Compliance
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Acceptability → dqv:Dimension
Definition Extent to which a user or other stakeholder has confidence that a product, system, software, or service in use meets requirements, as required by rules or laws
Source ISO/IEC 25019:2023,3.2.3.3
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Confidentiality

Term Confidentiality Prefix iso-25059
Label Confidentiality
IRI https://w3id.org/dqv4ai/iso-25059#Confidentiality
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Security → dqv:Dimension
Definition Capability of a product to ensure that data are accessible only to those authorized to have access
Source ISO/IEC 25010:2023, 3.6.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Consistency

Term Consistency Prefix iso-25059
Label Consistency
IRI https://w3id.org/dqv4ai/iso-25059#Consistency
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Suitability → dqv:Dimension
Broader/Parent types iso-25059:Suitability → iso-25059:Beneficialness → dqv:Dimension
Definition Degree to which repeated or similar related IT services provided consistent quality
Source ISO/IEC TS 25011:2017, 3.2.1.4, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Continuity

Term Continuity Prefix iso-25059
Label Continuity
IRI https://w3id.org/dqv4ai/iso-25059#Continuity
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceReliability → dqv:Dimension
Definition Degree to which the AI service is provided under all foreseeable circumstances, including mitigating the risks resulting from interruption to an acceptable level
Source ISO/IEC TS 25011:2017, 3.2.4.1, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Correctness

Term Correctness Prefix iso-25059
Label Correctness
IRI https://w3id.org/dqv4ai/iso-25059#Correctness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Suitability → dqv:Dimension
Broader/Parent types iso-25059:Suitability → iso-25059:Beneficialness → dqv:Dimension
Definition Degree to which an IT service uses the correct process and produces the correct results with accurate data
Source ISO/IEC TS 25011:2017, 3.2.1.2, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Courtesy

Term Courtesy Prefix iso-25059
Label Courtesy
IRI https://w3id.org/dqv4ai/iso-25059#Courtesy
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceUsability → dqv:Dimension
Definition Degree to which the AI service is provided in a polite, respectful and friendly way
Source ISO/IEC TS 25011:2017, 3.2.2.6, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Customizability

Term Customizability Prefix iso-25059
Label Customizability
IRI https://w3id.org/dqv4ai/iso-25059#Customizability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceAdaptability → dqv:Dimension
Definition Degree to which the AI service can be customized at the request of users
Source ISO/IEC DIS 25059:2025, 3.4.3
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

EconomicRiskMitigation

Term EconomicRiskMitigation Prefix iso-25059
Label EconomicRiskMitigation
IRI https://w3id.org/dqv4ai/iso-25059#EconomicRiskMitigation
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:RiskMitigation → dqv:Dimension
Definition Extent to which a product or system mitigates the potential risk to financial status, efficient operation, commercial property, reputation, or other aspects in the intended contexts of use
Source Definition of freedom from economic risk, ISO/IEC 25019:2023,3.2.2.1
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Environmental Risk Mitigation

Term EnvironmentalRiskMitigation Prefix iso-25059
Label Environmental Risk Mitigation
IRI https://w3id.org/dqv4ai/iso-25059#EnvironmentalRiskMitigation
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:RiskMitigation → dqv:Dimension
Definition Degree to which a product or system mitigates the potential risk to the environment in the intended contexts of use
Source ISO/IEC DIS 25059:2025. 3.3.1
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Environmental Sustainability

Term EnvironmentalSustainability Prefix iso-25059
Label Environmental Sustainability
IRI https://w3id.org/dqv4ai/iso-25059#EnvironmentalSustainability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:PerformanceEfficiency → dqv:Dimension
Definition State in which the ecosystem and its functions are maintained for the present and future generations
Source ISO/IEC DIS 25059:2025, 3.2.6
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Experience

Term Experience Prefix iso-25059
Label Experience
IRI https://w3id.org/dqv4ai/iso-25059#Experience
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Acceptability → dqv:Dimension
Definition Extent to which users or stakeholders accumulate knowledge or skill acquired over time, especially that gained in a particular profession
Source ISO/IEC 25019:2023,3.2.3.1
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Fail Safe

Term FailSafe Prefix iso-25059
Label Fail Safe
IRI https://w3id.org/dqv4ai/iso-25059#FailSafe
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Safety → dqv:Dimension
Definition Capability of a product to automatically place itself in a safe operating mode, or to revert to a safe condition in the event of a failure
Source ISO/IEC 25010:2023, 3.9.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Faultlessness

Term Faultlessness Prefix iso-25059
Label Faultlessness
IRI https://w3id.org/dqv4ai/iso-25059#Faultlessness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Reliability → dqv:Dimension
Definition Capability of a product to perform specified functions without fault under normal operation
Source ISO/IEC 25010:2023, 3.5.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Fault Tolerance

Term FaultTolerance Prefix iso-25059
Label Fault Tolerance
IRI https://w3id.org/dqv4ai/iso-25059#FaultTolerance
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Reliability → dqv:Dimension
Definition Capability of a product to operate as intended despite the presence of hardware or software faults
Source ISO/IEC 25010:2023, 3.5.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Flexibility

Term Flexibility Prefix iso-25059
Label Flexibility
IRI https://w3id.org/dqv4ai/iso-25059#Flexibility
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Capability of a product to be adapted to changes in its requirements, contexts of use, or system environment
Source ISO/IEC 25010:2023, 3.8
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Functional Adaptability

Term FunctionalAdaptability Prefix iso-25059
Label Functional Adaptability
IRI https://w3id.org/dqv4ai/iso-25059#FunctionalAdaptability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:FunctionalSuitability → dqv:Dimension
Definition Degree to which an AI system can accurately acquire information from data, or the result of previous actions, and use that information in future predictions
Source ISO/IEC 25059:2023, 3.2.2 & ISO/IEC DIS 25059:2025, 3.2.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Functional Appropriateness

Term FunctionalAppropriateness Prefix iso-25059
Label Functional Appropriateness
IRI https://w3id.org/dqv4ai/iso-25059#FunctionalAppropriateness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:FunctionalSuitability → dqv:Dimension
Definition Capability of a product to provide functions that facilitate the accomplishment of specified tasks and objectives.
Source ISO/IEC 25010:2023, 3.1.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Functional Completeness

Term FunctionalCompleteness Prefix iso-25059
Label Functional Completeness
IRI https://w3id.org/dqv4ai/iso-25059#FunctionalCompleteness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:FunctionalSuitability → dqv:Dimension
Definition Capability of a product to provide a set of functions that covers all the specified tasks and intended users’ objectives.
Source ISO/IEC 25010:2023, 3.1.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Functional Correctness

Term FunctionalCorrectness Prefix iso-25059
Label Functional Correctness
IRI https://w3id.org/dqv4ai/iso-25059#FunctionalCorrectness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:FunctionalSuitability → dqv:Dimension
Definition Degree to which a product or system provides the correct results with the needed degree of precision
Source ISO/IEC 25059:2023, 3.2.3 & ISO/IEC DIS 25059:2025, 3.2.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Functional Suitability

Term FunctionalSuitability Prefix iso-25059
Label Functional Suitability
IRI https://w3id.org/dqv4ai/iso-25059#FunctionalSuitability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Capability of a product to provide functions that meet stated and implied needs of intended users when it is used under specified conditions.
Source ISO/IEC 25010:2023, 3.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Hazard Warning

Term HazardWarning Prefix iso-25059
Label Hazard Warning
IRI https://w3id.org/dqv4ai/iso-25059#HazardWarning
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Safety → dqv:Dimension
Definition Capability of a product to provide warnings of unacceptable risks to operations or internal controls so that they can react in sufficient time to sustain safe operations
Source ISO/IEC 25010:2023, 3.9.4
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Health Risk Mitigation

Term HealthRiskMitigation Prefix iso-25059
Label Health Risk Mitigation
IRI https://w3id.org/dqv4ai/iso-25059#HealthRiskMitigation
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:RiskMitigation → dqv:Dimension
Definition Extent to which a product or system mitigates the potential risk to people’s health in the intended contexts of use
Source Definition of freedom from health risk, ISO/IEC 25019:2023,3.2.2.3
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Human Life Risk Mitigation

Term HumanLifeRiskMitigation Prefix iso-25059
Label Human Life Risk Mitigation
IRI https://w3id.org/dqv4ai/iso-25059#HumanLifeRiskMitigation
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:RiskMitigation → dqv:Dimension
Definition Extent to which a product or system mitigates the potential risk to people’s lives in the intended contexts of use
Source Definition of freedom from human life risk, ISO/IEC 25019:2023,3.2.2.4
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Inclusivity

Term Inclusivity Prefix iso-25059
Label Inclusivity
IRI https://w3id.org/dqv4ai/iso-25059#Inclusivity
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Capability of a product to be utilised by people of various backgrounds
Source ISO/IEC 25010:2023, 3.4.6
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Initiative

Term Initiative Prefix iso-25059
Label Initiative
IRI https://w3id.org/dqv4ai/iso-25059#Initiative
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceAdaptability → dqv:Dimension
Definition Degree to which the AI service recognizes users’ goals and service suggests changes to meet users’ needs
Source ISO/IEC TS 25011:2017, 3.2.7.2, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Installability

Term Installability Prefix iso-25059
Label Installability
IRI https://w3id.org/dqv4ai/iso-25059#Installability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Flexibility → dqv:Dimension
Definition Capability of a product to be effectively and efficiently installed successfully and/or uninstalled in a specified environment
Source ISO/IEC 25010:2023, 3.8.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Integrity

Term Integrity Prefix iso-25059
Label Integrity
IRI https://w3id.org/dqv4ai/iso-25059#Integrity
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Security → dqv:Dimension
Definition Capability of a product to ensure that the state of its system and data are protected from unauthorized modification or deletion either by malicious action or computer error
Source ISO/IEC 25010:2023, 3.6.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Interaction Capability

Term InteractionCapability Prefix iso-25059
Label Interaction Capability
IRI https://w3id.org/dqv4ai/iso-25059#InteractionCapability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Capability of a product to be interacted with by specified users to exchange information between a user and a system via the user interface to complete the intended task
Source ISO/IEC 25059:2025, 3.4
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Interoperability

Term Interoperability Prefix iso-25059
Label Interoperability
IRI https://w3id.org/dqv4ai/iso-25059#Interoperability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Compatibility → dqv:Dimension
Definition Capability of a product to exchange information with other products and mutually use the information that has been exchanged
Source ISO/IEC 25010:2023, 3.3.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Intervenability

Term Intervenability Prefix iso-25059
Label Intervenability
IRI https://w3id.org/dqv4ai/iso-25059#Intervenability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Security → dqv:Dimension
Definition Degree to which an operator can intervene in an AI system’s functioning in a timely manner to prevent harm or hazard
Source ISO/IEC 25059:2023, 3.2.4 & ISO/IEC DIS 25059:2025. 3.2.4
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Learnability

Term Learnability Prefix iso-25059
Label Learnability
IRI https://w3id.org/dqv4ai/iso-25059#Learnability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Capability of a product to have specified users learn to use specified product functions within a specified amount of time
Source ISO/IEC 25010:2023, 3.4.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Maintainability

Term Maintainability Prefix iso-25059
Label Maintainability
IRI https://w3id.org/dqv4ai/iso-25059#Maintainability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Capability of a product to be modified by the intended maintainers with effectiveness and efficiency
Source ISO/IEC 25010:2023, 3.7
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Modifiability

Term Modifiability Prefix iso-25059
Label Modifiability
IRI https://w3id.org/dqv4ai/iso-25059#Modifiability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Maintainability → dqv:Dimension
Definition Capability of a product to be effectively and efficiently modified without introducing defects or degrading existing product quality
Source ISO/IEC 25010:2023, 3.7.4
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Modularity

Term Modularity Prefix iso-25059
Label Modularity
IRI https://w3id.org/dqv4ai/iso-25059#Modularity
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Maintainability → dqv:Dimension
Definition Capability of a product to limit changes to one component from affecting other components
Source ISO/IEC 25010:2023, 3.7.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Non-repudiation

Term Non-repudiation Prefix iso-25059
Label Non-repudiation
IRI https://w3id.org/dqv4ai/iso-25059#Non-repudiation
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Security → dqv:Dimension
Definition Capability of a product to prove that actions or events have taken place, so that the events or actions cannot be repudiated later
Source ISO/IEC 25010:2023, 3.6.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Operability

Term Operability Prefix iso-25059
Label Operability
IRI https://w3id.org/dqv4ai/iso-25059#Operability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Capability of a product to have functions and attributes that make it easy to operate and control
Source ISO/IEC 25010:2023, 3.4.3
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Operational Constraint

Term OperationalConstraint Prefix iso-25059
Label Operational Constraint
IRI https://w3id.org/dqv4ai/iso-25059#OperationalConstraint
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Safety → dqv:Dimension
Definition Capability of a product to constrain its operation to within safe parameters or states when encountering operational hazard
Source ISO/IEC 25010:2023, 3.9.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Performance Efficiency

Term PerformanceEfficiency Prefix iso-25059
Label Performance Efficiency
IRI https://w3id.org/dqv4ai/iso-25059#PerformanceEfficiency
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Capability of a product to perform its functions within specified time and throughput parameters and be efficient in the use of resources under specified conditions
Source ISO/IEC 25010:2023, 3.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Product Quality

Term ProductQuality Prefix iso-25059
Label Product Quality
IRI https://w3id.org/dqv4ai/iso-25059#ProductQuality
Type rdfs:Class, skos:Concept, dqv:Category
Broader/Parent types dqv:Category
See More: section CORE in ISO-25059

Professionalism

Term Professionalism Prefix iso-25059
Label Professionalism
IRI https://w3id.org/dqv4ai/iso-25059#Professionalism
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Tangibility → dqv:Dimension
Definition Degree to which the content of the AI service is based on appropriate education, skill, expertise and qualification
Source ISO/IEC TS 25011:2017, 3.2.5.2, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Quality In Use

Term QualityInUse Prefix iso-25059
Label Quality In Use
IRI https://w3id.org/dqv4ai/iso-25059#QualityInUse
Type rdfs:Class, skos:Concept, dqv:Category
Broader/Parent types dqv:Category
See More: section CORE in ISO-25059

Reactiveness

Term Reactiveness Prefix iso-25059
Label Reactiveness
IRI https://w3id.org/dqv4ai/iso-25059#Reactiveness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Responsiveness → dqv:Dimension
Definition Degree to which the AI service promptly responds to user requests
Source ISO/IEC TS 25011:2017, 3.2.6.2, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Recoverability

Term Recoverability Prefix iso-25059
Label Recoverability
IRI https://w3id.org/dqv4ai/iso-25059#Recoverability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Reliability → dqv:Dimension
Definition Capability of a product in the event of an interruption or a failure to recover the data directly affected and re-establish the desired state of the system
Source ISO/IEC 25010:2023, 3.5.4
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Reliability

Term Reliability Prefix iso-25059
Label Reliability
IRI https://w3id.org/dqv4ai/iso-25059#Reliability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Capability of a product to perform specified functions under specified conditions for a specified period of time without interruptions and failures
Source ISO/IEC 25010:2023, 3.5
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Replaceability

Term Replaceability Prefix iso-25059
Label Replaceability
IRI https://w3id.org/dqv4ai/iso-25059#Replaceability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Flexibility → dqv:Dimension
Definition Capability of a product to replace another specified product for the same purpose in the same environment
Source ISO/IEC 25010:2023, 3.8.4
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Resistance

Term Resistance Prefix iso-25059
Label Resistance
IRI https://w3id.org/dqv4ai/iso-25059#Resistance
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Security → dqv:Dimension
Definition Capability of a product to sustain operations while under attack from a malicious actor
Source ISO/IEC 25010:2023, 3.6.6
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Resource Utilization

Term ResourceUtilization Prefix iso-25059
Label Resource Utilization
IRI https://w3id.org/dqv4ai/iso-25059#ResourceUtilization
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:PerformanceEfficiency → dqv:Dimension
Definition Capability of a product to use no more than the specified amount of resources to perform its function under specified conditions
Source ISO/IEC 25010:2023, 3.2.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Responsiveness

Term Responsiveness Prefix iso-25059
Label Responsiveness
IRI https://w3id.org/dqv4ai/iso-25059#Responsiveness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Degree to which an AI service responds and provides outcomes in a prompt and timely way
Source ISO/IEC TS 25011:2017, 3.2.6, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Reusability

Term Reusability Prefix iso-25059
Label Reusability
IRI https://w3id.org/dqv4ai/iso-25059#Reusability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Maintainability → dqv:Dimension
Definition Capability of a product to be used as assets in more than one system, or in building other assets
Source ISO/IEC 25010:2023, 3.7.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Risk Identification

Term RiskIdentification Prefix iso-25059
Label Risk Identification
IRI https://w3id.org/dqv4ai/iso-25059#RiskIdentification
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Safety → dqv:Dimension
Definition Capability of a product to identify a course of events or operations that can expose life, property or environment to unacceptable risk
Source ISO/IEC 25010:2023, 3.9.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Risk Mitigation

Term RiskMitigation Prefix iso-25059
Label Risk Mitigation
IRI https://w3id.org/dqv4ai/iso-25059#RiskMitigation
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Extent to which a product or system mitigates the potential risk to economic status, human life, health, society, financial values, enterprise activities, or the environment
Source Definition of freedom from risk, ISO/IEC 25019:2023,3.2.2
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Robustness

Term Robustness Prefix iso-25059
Label Robustness
IRI https://w3id.org/dqv4ai/iso-25059#Robustness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Reliability → dqv:Dimension
Definition Degree to which an AI system can maintain its level of functional correctness under any circumstances
Source ISO/IEC 25059:2023, 3.2.5 & ISO/IEC DIS 25059:2025, 3.2.5
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Safe Integration

Term SafeIntegration Prefix iso-25059
Label Safe Integration
IRI https://w3id.org/dqv4ai/iso-25059#SafeIntegration
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Safety → dqv:Dimension
Definition Capability of a product to maintain safety during and after integration with one or more components
Source ISO/IEC 25010:2023, 3.9.5
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Safety

Term Safety Prefix iso-25059
Label Safety
IRI https://w3id.org/dqv4ai/iso-25059#Safety
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Capability of a product under defined conditions to avoid a state in which human life, health, property, or the environment is endangered
Source ISO/IEC 25010:2023, 3.9
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Scalability

Term Scalability Prefix iso-25059
Label Scalability
IRI https://w3id.org/dqv4ai/iso-25059#Scalability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Flexibility → dqv:Dimension
Definition Capability of a product to handle growing or shrinking workloads or to adapt its capacity to handle variability
Source ISO/IEC 25010:2023, 3.8.2
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Security

Term Security Prefix iso-25059
Label Security
IRI https://w3id.org/dqv4ai/iso-25059#Security
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Capability of a product to protect information and data so that persons or other products have the degree of data access appropriate to their types and levels of authorization, and to defend against attack patterns by malicious actors
Source ISO/IEC 25010:2023, 3.6
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Self-descriptiveness

Term Selfdescriptiveness Prefix iso-25059
Label Self-descriptiveness
IRI https://w3id.org/dqv4ai/iso-25059#Selfdescriptiveness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Capability of a product to present appropriate information, where needed by the user, to make its capabilities and use immediately obvious to the user without excessive interactions with a product or other resources
Source ISO/IEC 25010:2023, 3.4.8
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

ServiceAccessibility

Term ServiceAccessibility Prefix iso-25059
Label ServiceAccessibility
IRI https://w3id.org/dqv4ai/iso-25059#ServiceAccessibility
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceUsability → dqv:Dimension
Definition Degree to which an AI service can be used by people with the widest range of characteristics and capabilities to achieve a specified goal in a specified context of use
Source ISO/IEC TS 25011:2017, 3.2.2.5, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Adaptability

Term ServiceAdaptability Prefix iso-25059
Label Service Adaptability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceAdaptability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Degree to which a service can be adapted based on factors such as functions, responsibility, skill of employees, communication style with users or instruments available
Source ISO/IEC DIS 25059:2025, 3.4.2
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Analysability

Term ServiceAnalysability Prefix iso-25059
Label Service Analysability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceAnalysability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceMaintainability → dqv:Dimension
Definition Degree of effectiveness and efficiency with which an AI service can be analysed for deficiencies, gaps and failures
Source ISO/IEC TS 25011:2017, 3.2.8.1, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Appropriateness Recognizability

Term ServiceAppropriatenessRecognizability Prefix iso-25059
Label Service Appropriateness Recognizability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceAppropriatenessRecognizability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceUsability → dqv:Dimension
Definition Degree to which users can recognize whether an AI service is appropriate for their needs
Source ISO/IEC TS 25011:2017, 3.2.2.1, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Availability

Term ServiceAvailability Prefix iso-25059
Label Service Availability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceAvailability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceReliability → dqv:Dimension
Definition Degree to which an AI service is available to users when needed
Source ISO/IEC TS 25011:2017, 3.2.4.3, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Confidentiality

Term ServiceConfidentiality Prefix iso-25059
Label Service Confidentiality
IRI https://w3id.org/dqv4ai/iso-25059#ServiceConfidentiality
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceSecurity → dqv:Dimension
Definition Degree to which an AI service ensures that data are accessible only to those authorized to have access
Source ISO/IEC TS 25011:2017, 3.2.3.1, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Integrity

Term ServiceIntegrity Prefix iso-25059
Label Service Integrity
IRI https://w3id.org/dqv4ai/iso-25059#ServiceIntegrity
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceSecurity → dqv:Dimension
Definition Degree to which an AI service prevents unauthorized access to or modification of data whether accidently or intentionally
Source ISO/IEC TS 25011:2017, 3.2.3.2, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Interface Appearance

Term ServiceInterfaceAppearance Prefix iso-25059
Label Service Interface Appearance
IRI https://w3id.org/dqv4ai/iso-25059#ServiceInterfaceAppearance
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Tangibility → dqv:Dimension
Definition Degree to which the interface of the service has an appearance or other physical properties that are pleasing and satisfying for the user
Source ISO/IEC TS 25011:2017, 3.2.5.3, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Learnability

Term ServiceLearnability Prefix iso-25059
Label Service Learnability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceLearnability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceUsability → dqv:Dimension
Definition Degree to which an AI service can be learned by users to achieve a specified level of effectiveness, efficiency, freedom from risk and satisfaction within a specified amount of time and context of use
Source ISO/IEC TS 25011:2017, 3.2.2.2, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Maintainability

Term ServiceMaintainability Prefix iso-25059
Label Service Maintainability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceMaintainability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Degree of effectiveness and efficiency with which the AI service can be modified by the service provider
Source ISO/IEC TS 25011:2017, 3.2.8, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Modifiability

Term ServiceModifiability Prefix iso-25059
Label Service Modifiability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceModifiability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceMaintainability → dqv:Dimension
Definition Degree to which an AI service can be effectively and efficiently modified without introducing defects or degrading existing AI service quality
Source ISO/IEC TS 25011:2017, 3.2.8.2, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Operability

Term ServiceOperability Prefix iso-25059
Label Service Operability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceOperability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceUsability → dqv:Dimension
Definition Degree to which an AI service has attributes that make it easy to operate and control
Source ISO/IEC TS 25011:2017, 3.2.2.3, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Recoverability

Term ServiceRecoverability Prefix iso-25059
Label Service Recoverability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceRecoverability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceReliability → dqv:Dimension
Definition Degree to which, in the event of an interruption or a failure or disaster, the original AI service and its functions and data can be re-established and made accessible
Source ISO/IEC TS 25011:2017, 3.2.4.2, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Reliability

Term ServiceReliability Prefix iso-25059
Label Service Reliability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceReliability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Degree to which an AI service provides consistent and stable AI service outcomes
Source ISO/IEC TS 25011:2017, 3.2.4, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Security

Term ServiceSecurity Prefix iso-25059
Label Service Security
IRI https://w3id.org/dqv4ai/iso-25059#ServiceSecurity
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Degree to which an AI service protects both user’s assets and access to their information so that users have the degree of information access appropriate to their levels of authorization
Source ISO/IEC TS 25011:2017, 3.2.3, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Testability

Term ServiceTestability Prefix iso-25059
Label Service Testability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceTestability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceMaintainability → dqv:Dimension
Definition Degree of effectiveness and efficiency with which test criteria can be established for an AI service and tests can be performed to determine whether those criteria have been met
Source ISO/IEC TS 25011:2017, 3.2.8.3, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service Usability

Term ServiceUsability Prefix iso-25059
Label Service Usability
IRI https://w3id.org/dqv4ai/iso-25059#ServiceUsability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Degree to which an AI service can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use
Source ISO/IEC TS 25011:2017, 3.2.2, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Service User Error Protection

Term ServiceUserErrorProtection Prefix iso-25059
Label Service User Error Protection
IRI https://w3id.org/dqv4ai/iso-25059#ServiceUserErrorProtection
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceUsability → dqv:Dimension
Definition Degree to which an AI service protects users against making errors
Source ISO/IEC TS 25011:2017, 3.2.2.4, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Societal And Ethical Risk Mitigation

Term SocietalAndEthicalRiskMitigation Prefix iso-25059
Label Societal And Ethical Risk Mitigation
IRI https://w3id.org/dqv4ai/iso-25059#SocietalAndEthicalRiskMitigation
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:RiskMitigation → dqv:Dimension
Definition Degree to which a product or system mitigates the potential societal or ethical risks
Source ISO/IEC 25059:2023, 3.3.1 (minor change to wording), ISO/IEC DIS 25059:2025. 3.3.2
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Suitability

Term Suitability Prefix iso-25059
Label Suitability
IRI https://w3id.org/dqv4ai/iso-25059#Suitability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Beneficialness → dqv:Dimension
Definition [rdflib.term.Literal('Extent to which behaviours or outcomes, or both, of a product meet specified quality requirements when used', lang='en'), rdflib.term.Literal('Degree to which an AI service meets stated and implied needs when used in a specified context of use', lang='en')]
Source ISO/IEC 25019:2023,3.2.1.3, ISO/IEC TS 25011:2017, 3.2.1, IT service is replaced by AI service
dqv:inCategory AI Service Quality , Quality In Use
See More: section CORE in ISO-25059

Tangibility

Term Tangibility Prefix iso-25059
Label Tangibility
IRI https://w3id.org/dqv4ai/iso-25059#Tangibility
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types dqv:Dimension
Definition Degree to which the tangible aspects of the AI service effectively communicate and support the service
Source ISO/IEC TS 25011:2017, 3.2.5, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Testability

Term Testability Prefix iso-25059
Label Testability
IRI https://w3id.org/dqv4ai/iso-25059#Testability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Flexibility → dqv:Dimension
Definition Capability of a product to enable an objective and feasible test to be designed and performed to determine whether a requirement is met
Source ISO/IEC 25010:2023, 3.7.5
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Time Behaviour

Term TimeBehaviour Prefix iso-25059
Label Time Behaviour
IRI https://w3id.org/dqv4ai/iso-25059#TimeBehaviour
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:PerformanceEfficiency → dqv:Dimension
Definition Capability of a product to perform its specified function under specified conditions so that the response time and throughput rates meet the requirements
Source ISO/IEC 25010:2023, 3.2.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Timeliness

Term Timeliness Prefix iso-25059
Label Timeliness
IRI https://w3id.org/dqv4ai/iso-25059#Timeliness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Responsiveness → dqv:Dimension
Definition Degree to which an AI service delivers outcomes within time limits
Source ISO/IEC TS 25011:2017, 3.2.6.1, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Traceability

Term Traceability Prefix iso-25059
Label Traceability
IRI https://w3id.org/dqv4ai/iso-25059#Traceability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:ServiceSecurity → dqv:Dimension
Definition Degree to which the AI service outcomes can be traced to or from the user needs
Source ISO/IEC DIS 25059:2025, 3.4.1
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059

Transparency

Term Transparency Prefix iso-25059
Label Transparency
IRI https://w3id.org/dqv4ai/iso-25059#Transparency
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Acceptability → dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Degree to which appropriate information about the AI system is communicated to relevant stakeholders
Source ISO/IEC 25059:2023, 3.1.5 , ISO/IEC DIS 25059:2025, 3.1.5
dqv:inCategory Product Quality , Quality In Use
See More: section CORE in ISO-25059

Trustworthiness

Term Trustworthiness Prefix iso-25059
Label Trustworthiness
IRI https://w3id.org/dqv4ai/iso-25059#Trustworthiness
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Acceptability → dqv:Dimension
Definition Extent to which users or stakeholders have confidence that their expectations are met in a verifiable way
Source ISO/IEC 25019:2023,3.2.3.2
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

Usability

Term Usability Prefix iso-25059
Label Usability
IRI https://w3id.org/dqv4ai/iso-25059#Usability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Beneficialness → dqv:Dimension
Definition Extent to which a system, product or service can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use
Source ISO/IEC 25019:2023,3.2.1.1
dqv:inCategory Quality In Use
See More: section CORE in ISO-25059

User Assistance

Term UserAssistance Prefix iso-25059
Label User Assistance
IRI https://w3id.org/dqv4ai/iso-25059#UserAssistance
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Capability of a product to be used by people with the widest range of characteristics and capabilities to achieve specified goals in a specified context of use
Source ISO/IEC 25010:2023, 3.4.7
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

User Controllability

Term UserControllability Prefix iso-25059
Label User Controllability
IRI https://w3id.org/dqv4ai/iso-25059#UserControllability
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Degree to which a user can appropriately intervene in an AI system’s functioning in a timely manner
Source ISO/IEC 25059:2023, 3.2.1 & ISO/IEC DIS 25059:2025, 3.2.1
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

User Engagement

Term UserEngagement Prefix iso-25059
Label User Engagement
IRI https://w3id.org/dqv4ai/iso-25059#UserEngagement
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Capability of a product to present functions and information in an inviting and motivating manner encouraging continued interaction
Source ISO/IEC 25010:2023, 3.4.5
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

User Error Protection

Term UserErrorProtection Prefix iso-25059
Label User Error Protection
IRI https://w3id.org/dqv4ai/iso-25059#UserErrorProtection
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:InteractionCapability → dqv:Dimension
Definition Capability of a product to prevent operation errors
Source ISO/IEC 25010:2023, 3.4.4
dqv:inCategory Product Quality
See More: section CORE in ISO-25059

Visibility

Term Visibility Prefix iso-25059
Label Visibility
IRI https://w3id.org/dqv4ai/iso-25059#Visibility
Type rdfs:Class, skos:Concept, dqv:Dimension
Broader/Parent types iso-25059:Tangibility → dqv:Dimension
Definition Degree to which users have insight into the capabilities of the AI service, how they will be delivered, and progress toward their completion during delivery
Source ISO/IEC TS 25011:2017, 3.2.5.1, IT service is replaced by AI service
dqv:inCategory AI Service Quality
See More: section CORE in ISO-25059